FAQ

Do I need a referral?
A doctor’s referral is not necessary to see one of our physiotherapists, although frequently your doctor will work in partnership with our physiotherapists to plan and manage treatment for your condition.

What do I need to bring?
Come in clothes that you would be able to exercise in. Also bring along any referrals, X-Rays/scans and reports you may have.

How long is the appointment?
The initial appointment is an hour in duration and follow up appointments are usually half an hour. Women’s Health appointments are 45 minutes.

How can I pay?
We accept cash, cheque and EFTPOS payments. We do not accept American Express or Diner’s Club cards.

What if I am a Workers Compensation patient?
When you call to make the appointment you must let us know that you are coming through WorkCover and we will contact your insurance company to seek approval for treatment.